GoSklad Refund Policy
1. General Refund Policy
At GoSklad, we strive to provide our users with high-quality services and customer satisfaction. However, please note that payments made for accessing our services are non-refundable, except as required by applicable laws. By subscribing to GoSklad, you acknowledge and agree that payments for access to our services are final and will not be refunded.
2. Non-Refundable Payments
Once a payment is made for a subscription or service, it is non-refundable, even if you decide to discontinue using the service before the end of the subscription period. This applies to all types of subscriptions, including monthly, yearly, or other recurring payment plans.
3. Exceptions to Non-Refundable Payments
We understand that there may be exceptional circumstances in which a refund is warranted. In the event that:
• You were charged for a service you did not receive,
• You were billed in error, or
• There is a material issue with your account or access to the service,
you may be eligible for a refund, partial refund, or account credit at the sole discretion of GoSklad. Please contact our customer support team at [support@gosklad.com] within 14 days of the charge to request a review of your case.
4. Legal Rights and Refunds
In compliance with applicable consumer protection laws, you may have the right to request a refund in certain circumstances, such as:
• If the service does not meet the description or promises made during the subscription process,
• If the service is defective or not functional, and you have not been provided with a resolution in a reasonable timeframe,
We encourage users to review their local laws regarding refund policies to ensure compliance with jurisdiction-specific consumer rights.
5. How to Request a Refund
If you believe you are entitled to a refund based on the exceptions listed above or under applicable law, please contact our support team at [support@gosklad.com]. Provide details of your issue, including the transaction information and any relevant account details.
6. Changes to Refund Policy
GoSklad reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the updated policy will take effect as of the date of posting. We recommend reviewing this policy periodically to stay informed about our refund procedures.