Welcome to GoSklad

At GoSklad, we are committed to making sales management easier and more efficient for businesses of all sizes. To do that, we collect and use certain information about you, including:
• Merchants who use GoSklad to store and manage inventory
• Customers who shop from businesses that use GoSklad’s services
• Partners who develop tools for merchants, refer new businesses, or assist merchants in optimizing their logistics
• Users of GoSklad’s website and services
• Visitors who browse our website or contact GoSklad support

This Privacy Policy explains how we collect, use, and protect your personal information. If we make significant changes to our privacy practices, we will notify you—either through our platform or by email.

Our Commitment to Privacy

At GoSklad, trust is at the core of what we do. We follow three key principles to protect your information:

1. Your Data Belongs to You

We only collect the information necessary to provide and improve our services. Whenever possible, we anonymize or delete data that is no longer needed.

2. Your Information is Protected

We do not share your personal data with third parties unless required by law or if you give us permission. If we are legally required to share information, we will notify you in advance unless prohibited by law.

3. We Help Businesses Meet Their Privacy Obligations

Many merchants and partners using GoSklad do not have dedicated privacy teams. We provide clear documentation, tools, and guidance to help them comply with privacy regulations.

Why We Process Your Information

We process your personal data when necessary to:
• Fulfill our contract with you (e.g., processing payments for GoSklad services)
• Operate and improve our services, including customer support, fraud prevention, and analytics
• Provide merchants with tools to manage their inventory efficiently
• Enhance security and prevent unauthorized access
• Help businesses discover useful apps and integrations
• Comply with legal and regulatory requirements

In some cases, we process your information based on your consent. You can withdraw your consent at any time by adjusting your account settings or contacting us.

Your Rights & Choices

No matter where you live, you have control over your personal data. Depending on your location, you may have the right to:
• Access, correct, or delete your personal information
• Restrict or object to certain uses of your data
• Transfer your data to another service provider

If you interact with a GoSklad-powered business and want to exercise these rights, please contact the merchant directly. We assist merchants in fulfilling these requests as required by law.

To submit a data request, please contact us through our support. We may need to verify your identity before processing your request.

Where We Store and Share Data

GoSklad operates internationally. This means your data may be transferred outside of your country, including to the United States and other regions where our partners and service providers operate. We take strong security measures to protect your data during these transfers.

If you are in the European Economic Area (EEA), the UK, or Switzerland, we comply with all applicable data transfer regulations.

How Long We Keep Your Data

We retain your personal information only as long as necessary to:
• Provide you with our services
• Meet legal, tax, or regulatory requirements
• Resolve disputes and enforce our policies

If you close your account, we delete your data or anonymize it, unless required to keep it by law.

Security & Cookies

We use strong security measures to protect your data, including encryption and regular security audits. However, no online platform is 100% secure, so we encourage users to take precautions, such as using strong passwords.

We also use cookies and tracking technologies to improve your experience. You can manage your cookie preferences in your browser settings.

Contact Us

If you have any questions or concerns about your privacy, you can reach out to GoSklad Support or email our Data Protection Officer.

For legal requests related to personal data, please follow our official guidelines for submitting inquiries.